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Customer Service

CUSTOMER SERVICE

READ THIS F.A.Q.FIRST BEFORE
CONTACTING CUSTOMER SUPPORT

Watch this video to learn how to purchase and download your products. This will answer some of the questions below.

When I login to the download page, it takes me to a different purchase.

My video player won’t play the videos.

I can’t unzip the zip files.

I thought I was purchasing a hard copy of the book or video.

The login page gives me some SQL error.

How do I become an affiliate so I can earn 60% of any referred sales of your products?

Can I use my own affiliate link to get a discount?

How do I get a refund for a purchase?

I downloaded a book and/or video but pages are missing or there are errors showing up, what can I do?


Q – When I login to the download page, it takes me to a different purchase.

A – The password from your last purchase is in your browser’s cache. You must remove the ********’s in the password field and manually enter your new password in all capital letters.


Q – My video player won’t play the videos.

A – Get VLC Media Player. It will play virtually every video format. Get a copy here: VLC MEDIA PLAYER It is available for Windows, MAC and Linux. Scroll down on that page to see all the versions.


Q – I can’t unzip the zip files.

A – You need an unzipper. 7-Zip is a free open source unzipper for both 32 and 64 Bit Windows system: 7-Zip. Izip is a free unzipper for the Mac: Izip


Q – I thought I was purchasing a hard copy of the book or video.

A – All of our websites clearly state that we are offering digital downloadable books and videos. We will send an announcement if/when we have the products available in hard copy versions.


Q – The login page gives me some SQL error.

A – That means you used an apostrophe ‘ in your name during the purchase. It is a bug that we cannot fix and we are unable to put a note about this in the shopping cart. Please email the customer service email below to have the apostrophe removed in your login account.


Q – How do I become an affiliate so I can earn up to 50% of any referred sales of your products?

A – Follow the easy steps on this page: A & P Electronic Media Affiliate Program


Q – Can I use my own affiliate link to get a discount?

A – This is not the purpose of the affiliate program. Clickbank will not pay you any of the commissions until you have at least 6 unique sales from 6 different credit/debit cards. That is to discourage anyone from using only to get a personal discount. However, when the minimum requirements to get paid are met, yes, you can purchase products from your own link.


Q – How do I get a refund for a purchase?

A – You can process this through the support link in the original Clickbank receipt. If you cannot figure out how to do it, forward the ENTIRE ORIGINAL CLICKBANK RECEIPT to the customer support email address listed below and we will process it for you.


Q – I downloaded a book and/or video but pages are missing or there are errors showing up, what can I do?

A – Just login to the download page again for your purchase and download it again. 99% of the time it is a corrupted file from a bad connection glitch with your ISP.


IF YOUR QUESTION WAS NOT ANSWERED ABOVE, THEN PLEASE SEND AN EMAIL TO THE CUSTOMER SERVICE EMAIL BELOW.

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4 thoughts on “Customer Service

  1. Hello, the rejuvenation material and battery secrets, are they in pdf, or just videos? do the videos have subtitles? awaiting…

    https://emediapress.com/book-video-catalog/battery-rejuvenation/

  2. I purchased the Bedini Trilogy for my boyfriend Will. My email amyhodgdonscott@gmail.com and his email wbds3@aim.com obviously are different bu were both used throughout the order process as well as for the update subscription. My email I used for confirming purchase and card information and his email is where we wanted the subscription and book purchase to be downloaded. Something went wrong during the order process and neither of us were able to download the trilogy. Will you please confirm our purchase and send will at wbds3@aim.com the book download and updates subscription. He has been waiting for these books for nearly a year and it would be a shame if after paying for it he would not be able to possess it.
    Thank you in advance for your attention to this matter.
    Sincerely, Amy Hodgdon

  3. I am an engineer by profession you said they are schematic in pdf shockingly, that isn’t a schematic

    unfortunately, that is not a schematic that is hand sketch diagram. in the diagram where is the diode or hall sensor is connected ? none

    Look guys, why would you allow this kind of miss-information to be on your platform is regard unfortunate and a rip off.

    schematic usually, contain how many diode, transistors, Hall switch or mosfet and the connection what you called a schematic is a scam

    Please, attached a real schematic.

    In the event that I didn’t get cash i will be calling out to the appropriate authority and make a youtube video to the world on what you called schematic

    Nancy

  4. I have purchased, 39$ , the ‘Newman’ book
    Plans are unreadable
    I ask for a complete refund

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