READ THIS F.A.Q.FIRST BEFORE
CONTACTING CUSTOMER SUPPORT
Watch this video to learn how to purchase and download your products. This will answer some of the questions below.
A – The password from your last purchase is in your browser’s cache. You must remove the ********’s in the password field and manually enter your new password in all capital letters.
A – Get VLC Media Player. It will play virtually every video format. Get a copy here: VLC MEDIA PLAYER It is available for Windows, MAC and Linux. Scroll down on that page to see all the versions.
A – All of our websites clearly state that we are offering digital downloadable books and videos. We will send an announcement if/when we have the products available in hard copy versions.
A – That means you used an apostrophe ‘ in your name during the purchase. It is a bug that we cannot fix and we are unable to put a note about this in the shopping cart. Please email the customer service email below to have the apostrophe removed in your login account.
A – Follow the easy steps on this page: A & P Electronic Media Affiliate Program
A – This is not the purpose of the affiliate program. Clickbank will not pay you any of the commissions until you have at least 6 unique sales from 6 different credit/debit cards. That is to discourage anyone from using only to get a personal discount. However, when the minimum requirements to get paid are met, yes, you can purchase products from your own link.
A – You can process this through the support link in the original Clickbank receipt. If you cannot figure out how to do it, forward the ENTIRE ORIGINAL CLICKBANK RECEIPT to the customer support email address listed below and we will process it for you.
A – Just login to the download page again for your purchase and download it again. 99% of the time it is a corrupted file from a bad connection glitch with your ISP.
IF YOUR QUESTION WAS NOT ANSWERED ABOVE, THEN PLEASE SEND AN EMAIL TO THE CUSTOMER SERVICE EMAIL BELOW.