.cwc-chat-wrapper{border:1px solid #ddd;border-radius:6px;margin-bottom:24px;font-size:14px;overflow:hidden;background:#fff}.cwc-chat-locked{padding:16px;background:#f9f9f9;color:#777;text-align:center}.cwc-chat-header{display:flex;justify-content:space-between;align-items:center;background:#003d6e;color:#fff;padding:10px 16px}.cwc-chat-title{font-weight:600;font-size:15px}.cwc-chat-status{font-size:12px;color:#aaa}.cwc-chat-messages{height:340px;overflow-y:auto;padding:12px 16px;display:flex;flex-direction:column;gap:10px;background:#fafafa}.cwc-message{max-width:75%;align-self:flex-start}.cwc-message.cwc-own{align-self:flex-end;text-align:right}.cwc-message-meta{font-size:11px;color:#888;margin-bottom:3px;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.cwc-message.cwc-own .cwc-message-meta{justify-content:flex-end}.cwc-username{color:#333;font-weight:600}.cwc-message-body{background:#536370;border-radius:12px;padding:8px 12px;display:inline-block;word-break:break-word;color:#fff}.cwc-message.cwc-own .cwc-message-body{background:#003d6e}.cwc-admin-actions a{color:#c0392b;text-decoration:none;font-size:11px}.cwc-admin-actions a:hover{text-decoration:underline}.cwc-chat-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #eee;background:#fff}.cwc-chat-form textarea{flex:1;resize:none;border:1px solid #ccc;border-radius:6px;padding:8px 10px;font-size:13px;line-height:1.4;outline:none}.cwc-chat-form textarea:focus{border-color:#1a1a2e}.cwc-chat-form button{border-radius:6px;padding:8px 16px;font-size:13px;white-space:nowrap;align-self:flex-end}.cwc-chat-form button:hover{background:#536370}.cwc-chat-form button:disabled{opacity:.5;cursor:default}.cwc-muted-notice{padding:10px 16px;background:#fff8e1;color:#856404;font-size:13px;border-top:1px solid #eee;margin:0}